Unfortunately I fell ill last week and had to cancel some appointments. Most were understanding (hey I don’t want to get you guys sick) some not so much. One disgruntled person said could have given us more notice. Hang on? It’s not like people plan on being sick….
It was then I wondered wouldn’t it be neat if there was a service that benchmarked small businesses call etiquette – the service rings up businesses and follows certain procedures to rank and score a business. This is then shared online for all to see. Then we can find out which are good to deal with and businesses can get a realistic view of their call staff.
Big businesses already do this (to a degree) but not in such an open format.
Imagine comparing a new hairdresser based on call manner. As Drucker says “what gets measured gets managed”… I think we’d rapidly see an improvement.
Cocktail & Drink Recipes
Drink in style.
Daily words of Inspiration
Sometimes wise, sometimes true, sometimes just a really good giggle. Updated daily.
Your Weekly Cute Fix
We've carefully limited the collection to seven at a time so you don't implode with the onslaught of cuteness :P Enjoy
Top Sex Positions
Spice up your bedroom with Chelsey's list of top sex positions to rock your world!
Secure your motivation for the year by locking in SpringBreak in Fiji, your own exclusive island
The Fijian Cup
The Pacific Touch Rugby festival (Fijian Cup and Kava Cup) is underway on November 2, 2017 and with support from Touch Fiji and...
Rock Island VANUATU
From a fully chartered resort, an incredible line up of Kiwi musicians and Rock legends flown in you'll find nothing close to...
Summit FIJI aims to revolutionise how businesses can approach conferences, corporate retreats and team building weekends